Late Cancellation Policy

Missed Visit/ Late Cancellation Policy

A fee of $75 will be charged for all missed appointments. A missed appointment is an appointment not cancelled within 24 hours of a scheduled appointment time.

You must cancel appointments directly with your provider.  You may also use our Patient Portal to cancel and reschedule appointments.  If you cancel through the portal, please confirm your cancellation request with your clinician to ensure she has received the cancellation notice.

Voicemail messages left on the Clear View Counseling Center main phone line and emails sent to must be individually forwarded to each clinician.  Due to the potential for delays, leaving cancellation requests on our main phone line general email inbox, including responding to automated appointment reminders, is strongly discouraged.  If you choose to leave a cancellation request on the main line, you assume the risk of a late cancellation fee.