Please be aware that each clinician at CVCC has 100% autonomy over his or her calendar. As such, ALL scheduling, rescheduling, and cancelling of appointments MUST be sent through the portal ONLY. For requests with less than 24-hours’ notice, you MUST contact your clinician directly. You can find your clinician’s contact information by going to https://clearviewcounselingcenter.com/contact- my-provider/ . Our office staff cannot schedule, cancel or reschedule your appointments on behalf of your provider. For schedule requests with less than 24-hours’ notice, you must contact your clinician directly.
We cannot guarantee that voicemails left on the Clear View Counseling Center main phone line will be passed along to your clinician in a timely manner. Additionally, we discourage replying to automated appointment reminders via email as they do not go to your provider directly. Such replies must be forwarded to each clinician individually and also cannot be guaranteed to be forwarded in a timely manner. Should you choose to submit schedule requests on the Clear View Counseling Center main voicemail, main email, or reply to automated appointment reminder emails, you do so at risk of incurring a Missed Visit Fee should your clinician not receive your request within 24-hours of your scheduled appointment.