Missed Visit/ Late Cancellation Policy
Due to the high demand for psychotherapy services and the limited availability of appointments, late cancellations (canceling an appointment with less than 24 hours’ notice) and missed visits result in a charge of $125. This fee cannot be billed to insurance and will be charged immediately following your missed visit.
It is important that you arrive promptly for your appointment. Due to the intense nature of therapy sessions, abbreviated sessions can often be more harmful than beneficial. We understand that life happens, including emergencies, weather, and traffic. Please call ahead if you expect to be late to an appointment. Tardiness in excess of 20 minutes will result in cancellation of the appointment and a fee of $125 will be charged. Patients who accrue three (3) or more late cancellations or missed visits may be subject to termination.
We understand that a missed visit fee may be financially burdensome. However, this policy is in place in an effort to promote responsible scheduling and therapy attendance. The best therapeutic outcomes are due, in part, to consistent treatment. In addition, failing to provide adequate notice for a cancelled appointment robs other patients of the opportunity to get the help they need during that unused session.